Costumer service value

Dedicated contact person

A dedicated contact person, focused on your situation and needs.

  • You always have your own, dedicated contact person who knows your situation and can therefore help in a targeted way.

  • We ensure that the most important information you give us is properly recorded so we can continue where we left of in each subsequent contact moment. Even if your contact person is not available for once, our team of expert employees can help you in a good way. This way you never have to tell the same story twice.

  • We really pay attention to your story, only in that way we can get your financial situation in control together. If necessary, we also look beyond your mortgage situation.

  • If you no longer have any arrears on your mortgage and therefore no longer have direct contact with us, you can always consult your dedicated contact person at a later time if you have any questions.